Highly skilled and proactive Reactive Engineer to carry out both breakdown repairs (reactive maintenance) and Planned Preventative Maintenance (PPM) on loading bay equipment. This includes dock levellers, scissor lifts, and associated mechanical, electrical, and hydraulic systems. To respond to emergency callouts, diagnose complex faults, complete high‑quality repairs, and deliver routine servicing to keep customer equipment safe, compliant, and fully operational.

Key Responsibilities:

• Attend customer sites to diagnose and repair faults on scissor lifts, dock levellers, and other loading bay equipment.
• Provide urgent breakdown support, ensuring minimal interruption to customer operations.
• Carry out detailed mechanical, electrical, and hydraulic fault-finding.
• Replace worn or damaged parts and complete repairs safely and efficiently.
• Deliver clear updates to the Operations Centre and customers about job status and resolutions.
• Execute scheduled PPM visits in line with customer SLAs and asset schedules.
• Fully inspect and test loading bay systems to identify early signs of wear, unsafe components, or developing faults.
• Complete lubrication, adjustments, calibrations, and functional checks to manufacturer guidelines.
• Ensure PPM is completed to a high standard, reducing unplanned downtime and improving equipment reliability.
• Provide and document recommendations for remedial works, upgrades, or safety improvements following each service.
• Ensure all work complies with PUWER, LOLER (where applicable), and company safety procedures.
• Conduct risk assessments and always adhere to site safety rules.
• Maintain knowledge of industry standards, equipment manuals, and engineering best practices.
• Collaborate effectively with the Operations and Service teams to support customer needs.
• To follow Company working policies and practices as directed.
• To attend customer sites on a regional/national basis.
• To diagnose chargeable tasks in compliance with company policies and procedures.
• To ensure that both yourself and your vehicle are presented to company standard.
• To maintain all vehicle stock, tools and equipment accurately and securely.
• To carry out any reasonable ad hoc duties as requested.

Essential Requirements:

• High degree of flexibility in working hours and types of jobs undertaken.
• Excellent communication skills both written and oral.
• Advanced understanding of Loading Bay Equipment.
• High degree of mobility – travelling throughout the region, and at times throughout the country, as and where directed

Company Information

Who are we?
Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.

Our service are as follows: 

• Nationwide reactive maintenance
• Hygienic Deep cleaning & Planned maintenance services
• Refurbishment, logistics and installation of equipment

We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.

Our people
Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee.

Our team of over 500 employees have the advantage of working in state-of-the-art working environments:

• New (2021) Technical response centre
• Award Winning research, Innovation, and recycling facility
• Industry leading Mercedes Benz fleet

We believe in providing you with the very best environment and tools to do the job.

Career Development
Training is also a huge part of our culture here at Miller’s Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies.

Why Join Us

• Training in our City & Guilds accredited academy
• Job Specific Uniform & tooling for all roles
• Company wide fun days and charity events
• Company Pension
• Incremental holiday allowance (up to 32 days per year)
• Regular staff ‘treats’ for employees and their families