We now have a great opportunity to join our busy Commercial team at our operations centre based in Bury.

Duties will include:

• Process Customer Orders: Efficiently manage and process incoming customer orders, ensuring accuracy and timely delivery.
• Generate Reports: Create and maintain comprehensive reports on sales, customer interactions, and order status to support decision-making and strategy development.
• Ad-Hoc Commercial Requests: Respond to and manage ad-hoc commercial requests from clients and internal stakeholders, ensuring all needs are met promptly and professionally.
• Timely Follow-Ups: Handle chases from clients and internal teams, ensuring all queries and issues are resolved in a timely manner.
• Quoting for Ad Hoc Works: Provide accurate and competitive quotes for ad hoc work requests, considering client requirements and company capabilities.
• Maintain SLA’s: To proactively monitor outstanding works to ensure SLAs are met in a timely manner.

Ideal Candidate:

• Proven experience in a similar role, preferably within the commercial bakery & catering equipment or related industry.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Attention to detail and a high level of accuracy in all work.
• Ability to work independently and as part of a team.
• Customer-focused with a commitment to delivering exceptional service.

Company Information

Who are we?

Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.

Our service are as follows: –

• Nationwide reactive maintenance
• Hygienic Deep cleaning & Planned maintenance services
• Refurbishment, logistics and installation of equipment

We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is in excess of £4 billion p.a.

Our people

Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee.

Our team of over 500 employees have the advantage of working in state-of-the-art working environments: –

• New (2021) Technical response centre
• Award Winning research, Innovation, and recycling facility
• Stylish, modern Volkswagen Van

We believe in providing you with the very best environment and tools to do the job.

Career Development

Training is also a huge part of our culture here at Miller’s Vanguard and our City and Guilds accredited training centre is where we coach and develop our employees regardless of your position or your length of service, we want to make sure that our staff can progress and keep pace with ever changing equipment technologies.

Why Join Us

• Training in our City & Guilds accredited academy
• Job Specific Uniform & tooling for all roles
• Company wide fun days and charity events
• Company Pension
• 32 Holidays per year
• Regular staff ‘treats’ for employees and their families

Working Hours: Monday – Friday 8.00am – 17.00pm