Job description

We have a position for a Scheduler to start as soon as possible in our Response Centre in Bury. Working as part of a team you will be responsible for coordinating daily maintenance activities for our field technicians and updating company and customer systems. If you’re organized, customer-focused, and thrive in a fast-paced environment, this role is for you.

Your Role:

• Assisting planning schedules for Field Technicians
• Check and update relevant information on company system Siclops including task closures, task schedules, call monitors etc
• Ensure all service information is processed, both on company and customer systems
• Checking all paperwork and documentation is completed correctly and promptly
• Dealing with queries from the field team members
• Providing reports using various software packages.

Ideal Candidate

• Proficiency in Microsoft Office (especially Word and Excel) and familiarity with service reporting software (e.g., IAuditor)
• Ability to manage personal workload in an efficient, flexible and timely manner.
• Excellent communication skills.
• Speed and accuracy in managing administration records

Company Information

Who are we?
Miller’s Vanguard are proud to have been supporting all the UK’s Supermarket chains for over 40 years, in brief, we are the people in the background ensuring that supermarkets keep the Nation fed! Maintaining a wide and varied range of assets from food production equipment through to loading bay lifts.

Our service are as follows:

• Nationwide reactive maintenance
• Hygienic Deep cleaning & Planned maintenance services
• Refurbishment, logistics and installation of equipment

We do all of this with the firm foundations of being owned by the global Ali Group, whose turnover is more than £4 billion p.a.

Our people
Despite being a large operation here at Miller’s Vanguard we still firmly believe in running the business like we have done for the last 40 years, by valuing our biggest asset we have YOU…the employee.

Our team of over 500 employees have the advantage of working in state-of-the-art working environments:

• New (2021) Technical Response Centre
• Award Winning research, Innovation, and recycling facility
• Industry leading Mercedes Benz fleet

We believe in providing you with the very best environment and tools to do the job.

Working Hours

Monday – Friday: 8.00am to 5.00pm

Benefits:

• £29,283.00 per year
• On-site parking
• 21 Days Holiday (increased annually to max 24) + Bank Holidays
• Company pension